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The Diabetes Educator, Vol. 31, No. 4,
564-571 (2005)
DOI: 10.1177/0145721705279050
© 2005 American Association of Diabetes Educators; Published by SAGE Publications
Clinical Inertia Contributes to Poor Diabetes Control in a Primary Care Setting
David C. Ziemer, MD,
Christopher D. Miller, MD,
Mary K. Rhee, MD,
Joyce P. Doyle, MD,
Clyde Watkins, Jr, MD,
Curtiss B. Cook, MD,
Daniel L. Gallina, MD,
Imad M. El-Kebbi, MD,
Catherine S. Barnes, PhD,
Virginia G. Dunbar, BS,
William T. Branch, Jr, MD and
Lawrence S. Phillips, MD
From the Divisions of Endocrinology and Metabolism and General Medicine,
Department of Medicine, Emory University School of Medicine, Grady Health
Systems, Atlanta, Georgia, and Mayo Clinic, Scottsdale, Arizona (Dr
Cook).
Correspondence to Lawrence S. Phillips, MD, General Clinical Research Center,
Emory University Hospital, Room GG-23, 1364 Clifton Road, Atlanta, GA 30322
(medlsp{at}emory.edu).
Purpose
The purpose of this study was to determine whether "clinical
inertia"inadequate intensification of therapy by the
providercould contribute to high A1C levels in patients with type 2
diabetes managed in a primary care site.
Methods
In a prospective observational study, management was compared in the
Medical Clinic, a primary care site supervised by general internal medicine
faculty, and the Diabetes Clinic, a specialty site supervised by
endocrinologists. These municipal hospital clinics serve a common population
that is largely African American, poor, and uninsured.
Results
Four hundred thirty-eight African American patients in the Medical Clinic
and 2157 in the Diabetes Clinic were similar in average age, diabetes
duration, body mass index, and gender, but A1C averaged 8.6% in the Medical
Clinic versus 7.7% in the Diabetes Clinic (P < .0001). Use of
pharmacotherapy was less intensive in the Medical Clinic (less use of
insulin), and when patients had elevated glucose levels during clinic visits,
therapy was less than half as likely to be advanced in the Medical Clinic
compared to the Diabetes Clinic (P < .0001). Intensification rates
were lower in the Medical Clinic regardless of type of therapy (P
< .0001), and intensification of therapy was independently associated with
improvement in A1C (P < .001).
Conclusions
Medical Clinic patients had worse glycemic control, were less likely to be
treated with insulin, and were less likely to have their therapy intensified
if glucose levels were elevated. To improve diabetes management and glycemic
control nationwide, physicians in training and generalists must learn to
overcome clinical inertia, to intensify therapy when appropriate, and to use
insulin when clinically indicated.

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